Customer Feedback
At NPW we aim to offer the highest possible level of customer service to all our customers. Below we have listed some of the positive feedback we have received recently. If you have feedback, please click here to contact us.
"I would just like to say what a wonderful site you have, also what great service you provide. I ordered with you yesterday and received it this morning. The extra detail in the packaging is fantastic and the surprise of a small gift is wonderful. Thanks for a fantastic online shopping expereience, will certainly be back again and will be sharing your site with my friends." Karen, South Yorkshire - 2012
"amazing delivery within 18 hours of ordering. well organised company. thankyou." Carol, Essex - 2012
"The products are lovely and extremely cute. My order is everything I expected and even more. Thank you very much for the cucumber peel-off mask, it is fab! For sure I will be ordering again from your company." Emma, London - 2012
"I just wanted to say thank you for the fast delivery, lovely packaging and great products that I received from you today. I can’t wait to give them out as Christmas presents and will definitely be ordering from you again :-)" Ruth, Yorkshire - 2012
"I'd just like to say thankyou very much for your excellent service (something which is very hard to come by these days!!!) I ordered my product yesterday afternoon, received an email from you within two hours to say my product had been dispatched and it came in the post this morning!!!! Thank you!" Sally, Hampshire - 2012
"I'm not prone to gushing about companies, but I think NPW is a great company. I made my second order yesterday and today it arrives, beautifully packed - again. Great service - again. You're now in my bookmarks." Jean, Buckinghamshire - 2011
"My very-well-prepared parcel was delivered by Royal Mail this morning - fantastic service! I love everything - especially the pirate stuff! I have saved your website to my favourites and will certainly visit again." Irene, Glasgow - 2011
"Just Wanted To Drop An E-Mail To Say How Happy I Am With My Order. I Ordered From You On Saturday & Got It Today (Wednesday) I Will Be Shopping With You Again & Also Telling My Friends & Family About Your Site" Sarah, Lancs - 2011
"I just wanted to let you know I am so completely thrilled with your service. I stumbled upon your website late Sunday night, placed an order and it arrived on Wednesday morning and that was by free delivery! It was beautifully wrapped, well packed and fabulous. I also received a free gift which was just the icing on a well decorated cake. As someone who doesn't often leave reviews I really felt compelled to let others know how excellent your service is. I will be back and I hope you keep up the good work." Amanda, Glasgow - 2011
"Thank you for the quick delivery and the beautiful tissues, napkins. I am happy with all.With pleasure to the next time, friendly greetings from Holland." Mieke - 2011
"Thank you for my order, wonderfully quick and delightfully wrapped." Jean, Buckinghamshire - 2011
"Just received my order of shower caps, loved the shower caps and the packaging they arrived in Great site for fun gifts." Georgette - 2011
"I received my order about an hour ago. If only you were in charge of sending the electric heaters i ordered ...Thanks very much for your excellent service." Todd - 2011
"Ordered on-line yesterday and it arrived at 9 this morning! Wow, what brilliant service! The same item on another website was not only more expensive, as was their postage - they had a 5 - 10 day delivery. So many thanks!" Erin - 2011
"Many thanks for a very fast, efficient, hassle-free and beautifully packed transaction. Greatly appreciated." Heather - 2011
“Just to say - fabulous service. I only ordered this yesterday and it was waiting for me in today's post when I got home from work. Well done you (& royal mail!).” Hilary - 2011
“Thank you very much for such a prompt and helpful reply.” Genie - 2010
